Credit & Risk Management

With 12 years of experience in Credit & Risk Management (Credit Control), Debtors and Revenue Management; as well as training and accreditation by the ICM (Institute of Credit Management), we can assist to improve some of our client’s processes and create better controls to ensure timely collection of monies owed. We are able to apply the use of collection sheets/docs that will optimize the way in which a client’s permanent (or current) debtors team sees collections and the importance of ensuring that customers respect the company trading terms of our client. Visit our services page to see our other services.

Some of our services include:

We offer the Full Credit Control Function

Credit & Risk Management


  • Sending invoices
  • Sending statements
  • Reporting on the status of the debtors book bi-weekly / monthly
  • Customer account reconciliations
  • Debt collection (calls, emails, SMS, Whatsapp, etc.)
  • Raising collections / revenue stream and reducing debt
  • Following up on arrears accounts
  • Ensuring timely payment of accounts by client’s customers
  • Creating Collections Sheets and docs (with live tracking) to ensure efficient and effective collections by the client’s office-based debtors team
  • General Finance Support during periods of high volumes of work
  • General Finance Support during client’s company audit periods
  • Creating invoice / proforma invoice templates
  • Monthly check-ins with client (video / in-person depending on location and selected package)


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Sign up on a trial basis – let’s work together for 90 days and experience the transformation of your debtors book! We focus on building and maintaining great relationships with your debtors, encourage the settlement of debt within the agreed upon trading terms and help you meet your collection goals. 

What is the name of the company that owns the debtors' book?
Where is the company physically located?
What is your job title with the company?
How many accounts (individual account numbers, even those within groups) are in the debtors book?
Please enter the ideal start date for us to start working towards resolving the arrears or managing debtors book
Please provide us with any and all information about the debtors' book
Upload the age analysis of all the accounts within the debtors' book in MS Excel as of today's date
See what some of our clients have to say about our services:

I literally recommend Virtual Work Manager. Sisanda is very professional, organised, skilled, gives constant updates on the project, great customer service. She designed and developed my online electronics store Electromat from scratch and completed the project timeously. I will definitely use VWM in other upcoming projects again and again

Electromat google business


Owner & CEO, Electromat

Accounts & Revenue Management. Administrative duties. Website design and development. Sisanda is simply amazing – her work is excellent & professional. Thanks for everything!

A review for great service written by M-AV & Electromat Business owner

Mathews Tembo

M-AV / Electromat, SA

Virtual Work Manager has assisted my business from organization of my business, creating and implementing new processes, administration, accounts and so much more. I’m very happy with the work and will continue to work with them. Best of luck with new clients!
Received Client Review from PC Techies

PC Techies

PC Techies, SA