Credit & Risk Management

With 12 years of experience in Credit Management (Credit Control), Debtors and Revenue Management; as well as training and accreditation by the ICM (Institute of Credit Management), we can assist to improve some of our client’s processes and create better controls to ensure timely collection of monies owed. We are able to apply the use of collection sheets/docs that will optimize the way in which a client’s permanent (or current) debtors team sees collections and the importance of ensuring that customers respect the company trading terms of our client.

Some of our services include:

Full Credit Control Function

  • Sending invoices
  • Sending statements
  • Reporting on the status of the debtors book bi-weekly / monthly
  • Customer account reconciliations
  • Debt collection (calls, emails, SMS, Whatsapp, etc.)
  • Raising collections / revenue stream and reducing debt
  • Following up on arrears accounts
  • Ensuring timely payment of accounts by client’s customers
  • Creating Collections Sheets and docs (with live tracking) to ensure efficient and effective collections by the client’s office-based debtors team
  • General Finance Support during periods of high volumes of work
  • General Finance Support during client’s company audit periods
  • Creating invoice / proforma invoice templates
  • Monthly check-ins with client (video / in-person depending on location and selected package)

 

We are open to discuss and cater to all needs related to this service should our client’s needs reach beyond our services list